Frequently Asked Questions

We successfully recruit and employ around 12,000 people every year.

Our candidates find employment opportunities in several European Union countries, including Germany, Sweden, Netherlands, France, Poland, Czech Republic, Slovakia, and Finland.

We offer a comprehensive range of services including recruitment, employer of record services, call center outsourcing, personnel outsourcing, and staff leasing.

ARA has 36 recruitment offices spread across Moldova, including 6 offices in Transnistria.

We specialize in recruiting individuals with Moldovan citizenship as well as those with dual Moldovan and Romanian citizenship.

We have a thorough vetting and selection process that includes verifying qualifications, conducting in-depth interviews, and assessing compatibility with company culture and values.

Yes, we have the resources and capabilities to handle large-scale recruitment. Annually, we recruit and employ around 12,000 people.

Our EoR service allows companies to hire employees without establishing a legal entity in the hiring country. We serve as the official employer for tax and legal purposes, while the employee performs work for your company.

We provide call center services to organizations looking to outsource this function. Our services include customer support, technical support, sales calls, and other related tasks.

We handle the recruitment, vetting, and employment processes, allowing companies to focus on their core business.

Staff leasing allows companies to hire staff members who will be officially employed by us. This allows companies to bypass many administrative tasks associated with employment while still having dedicated staff.

We provide services in several European countries including Germany, Sweden, Netherlands, France, Poland, Czech Republic, Slovakia, and Finland.

As a professional recruitment association, we have experts who are knowledgeable about local and international employment laws. We ensure all our practices are compliant with these regulations.

Our member agencies have extensive experience across a wide range of sectors. We will match your requirements with an agency that has expertise in your specific sector: Agriculture, industry, production, food processing, packaging, logistics, automobile assembly, auto parts production, IT and information technologies, web design, social and medical assistance, etc.

We offer a guarantee period for placements. If a candidate leaves within this period, we’ll provide a replacement at no extra cost.

We begin by understanding your specific needs, after which we’ll match you with one or more of our member agencies that specialize in your sector. The chosen agency will then take care of your recruitment or staffing needs.

We comply with all relevant data protection laws, including GDPR. We ensure that all candidate information is handled confidentially and securely.

We are committed to promoting diversity and inclusion. We ensure our recruitment practices are free from bias and provide equal opportunities for all candidates.

lease contact us directly to discuss your needs. We’ll provide you with detailed information on how we can assist you and the next steps to take.

Yes, we provide both temporary and permanent staffing solutions to meet the varying needs of businesses.

Our fees vary depending on the service required. Please get in touch with us for a detailed pricing structure.

We take time to understand your company culture and look for candidates who align with your values and work environment.

The timeline can vary depending on the specific requirements of the role. We aim to find the most suitable candidate in a timely manner.

Yes, we arrange interviews between employers and candidates as part of our recruitment process.

We have a high success rate in filling positions. Specific statistics can be provided upon request.

We maintain regular communication with candidates, updating them about their application status and addressing any questions or concerns they may have.

We offer comprehensive support to candidates relocating for work, including advice on housing, transportation, and local customs and regulations in the host country.

We conduct a thorough document check to ensure that candidates are legally eligible to work in your country.

We provide support during the onboarding process, including facilitating communication between the employer and the candidate and ensuring a smooth transition

We have recruitment expertise in a range of sectors, including but not limited to IT, healthcare, engineering, and manufacturing.

The personnel recruitment contract will be signed directly with the member agencies of the Association of Recruitment Agencies of Moldova (ARA). The Association of Recruitment Agencies of Moldova will propose to foreign partners to sign contracts for the provision of recruitment services directly with these member agencies. Thus, the partners will not sign contracts directly with ARA, but with agencies recommended by ARA.

Negotiations with potential partners abroad are carried out by the management team of the Association directly. This team will be responsible for negotiating and establishing the final financial conditions. After these conditions are established, the leadership of the Association will select one or more member agencies with which the foreign partner will sign the Collaboration Agreement for personnel recruitment. It is important to mention that the negotiation process is carried out directly by the leadership of the Association to ensure efficient coordination and uniform application of the Association’s policies and principles in these negotiations.

It’s important to mention that the payment methods for recruitment services can vary depending on the individual agreements between the Association of Recruitment Agencies of Moldova (ARA) and its partners. However, generally, there are two major ways of dividing the payment for these services.

• Advance payment for each candidate: After signing the collaboration agreement, a recruitment schedule is drawn up together with the foreign partner. After the payment schedule is drawn up, an advance payment invoice is issued, and the partner pays it. After receiving the payment, the recruitment process begins and the number of personnel according to the established selection criteria is delivered.
• Full payment on the second day after the arrival of the candidates at the overseas employer: This method involves the full payment of recruitment services the day after the arrival of candidates at the employer abroad.
• Hourly payment for each candidate: This method is especially applicable to partners with whom the Association has a lot of working experience. An hourly fee is charged for each candidate sent to the overseas employer. In this case, all people who leave the employer are immediately replaced with other candidates without a new fee being charged, as payment invoices are calculated based on the number of hours worked by the candidates previously sent through the Association.

It’s important for specific details about payment methods to be established in individual agreements between the agency from Moldova, a member of the Association of Recruitment Agencies of Moldova (ARA), and its partners, and these can vary depending on the needs and preferences of both parties involved.

In the situation where hired candidates terminate their employment contract within the first few days and leave the employer, according to the provided information, the agency with which there is a collaboration contract will replace at most 20% of the candidates sent to the workplace.

This 20% limit for candidate replacement was established because it is considered that a maximum acceptable rotation in the first month is 20% of the candidates sent by the agency to the employer abroad. If the actual rotation exceeds this 20% threshold, it is interpreted that there are exogenous factors that do not depend on the agency and that signal that the work environment, living conditions, logistics or management at the partner employer’s company are not in good condition.

Thus, the recruitment agency assumes that a rotation higher than 20% in the first month of employment is a signal that there are problems within the employing company. In these situations, the agency may decide not to continue collaboration with the respective partner.

In conclusion, according to the agency’s policy, at most 20% of the recruited and sent candidates to the employer will be replaced free of charge in case of employment contract termination in the first two working weeks.

To get in touch with the Association of Recruitment Agencies of Moldova (ARA), you have the following contact methods available:

• By phone, by calling the number +37379124089. Our representatives are available to answer your questions.
• By email, at the address info@ara.md. You can send us a request or question anytime, and we will try to respond as soon as possible.
• For any other information or questions, do not hesitate to contact us. Our team is here to help you!
• Also, we recommend you submit your personnel request by completing the online form: https://ara.md/